Welcome to PujaDarshan.com. These Terms and Conditions govern your use of our website and the services we provide. By accessing or using our website, you agree to comply with and be bound by these terms. Please read them carefully.
This document, together with our Privacy Policy and Refund and Cancellation Policy, constitutes the entire agreement between you and Puja Darshan.
1. Definitions
- “Puja Darshan”, “we”, “us”, or “our” refers to the owner of the website, PujaDarshan, with its registered office at Dhanbad, Deoghar.
- “You” or “Your” refers to the user, visitor, or customer of our website.
- “Website” refers to pujadarshan.com and all its content and pages.
- “Service” refers to the arrangement and performance of any puja, ritual, or the supply of any related items offered on the Website.
2. Nature of Our Services
It is crucial that you understand the nature of our platform and services:
- Independent Platform: Puja Darshan is an independent spiritual and e-commerce platform. We are not an official agent of any specific temple, nor are we a religious organization or movement.
- Our Priests: All rituals are performed by our own network of learned and experienced priests at our designated sacred spaces or other locations deemed appropriate for the ritual.
- Service Charges: The fees listed for our services are comprehensive. They cover the cost of puja materials (samagri), priest fees (dakshina), operational costs, Prasad packaging, shipping, and all applicable taxes.
- Ethical Practices: We guarantee that no pujas or rituals offered through our website involve any form of animal sacrifice.
3. User Obligations
By booking a service, you agree to:
- Provide true, accurate, current, and complete information as prompted by the checkout form. This includes the devotee’s name, Gotra, and other details required for the Sankalpa (ritual vow).
- Maintain the confidentiality of your account and password and accept full responsibility for all activities that occur under your account.
4. Prasad and Fulfillment
The physical Prasad is a blessed offering from the ritual, not a commercial product. While we ensure it is packaged hygienically and shipped promptly, we make no claims about its physical properties. Shipping and delivery are handled by third-party courier services, and timelines are subject to their operational capabilities.
5. Disclaimer of Guarantees
Puja Darshan provides a platform for you to book and have religious ceremonies performed.
- Performance Guarantee: We guarantee that the puja or ritual you book will be performed on the specified date (or an astrologically appropriate date, communicated to you) by qualified priests according to authentic Vedic traditions.
- No Guarantee of Outcome: We do not guarantee any specific outcomes, results, or “miracles” from the performance of a puja. Spiritual and life results depend on many factors, including the devotee’s faith, karma, and grace. The service is considered rendered once the ritual is performed. No disputes can be raised regarding the efficacy of the ritual.
6. Limitation of Liability
This website and its services are provided on an “as is” and “as available” basis.
To the fullest extent permissible by applicable law, Puja Darshan disclaims all warranties, express or implied. We will not be liable for any damages of any kind arising from the use of this site or from any information, content, or services included on or otherwise made available to you through this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
Our liability in any circumstance is limited solely to the amount of money you have paid for the specific service in question.
7. Intellectual Property
All content included on this site, such as text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Puja Darshan or its content suppliers and is protected by Indian and international copyright laws.
8. Indemnification
You agree to indemnify and hold Puja Darshan, its subsidiaries, affiliates, officers, and employees, harmless from any claim, demand, or damage, including reasonable attorneys’ fees, asserted by any third party due to or arising out of your use of or conduct on our website or services.
9. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of India. You hereby irrevocably consent that any dispute or claim arising out of your use of this website shall be subject to the exclusive jurisdiction of the courts in [Your City], [Your State], India.
10. Modification of Terms
Puja Darshan reserves the right to make changes to our site, policies, and these Terms and Conditions at any time without prior notice. The revised terms will be effective from the date of publication on the website.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us at support@pujadarshan.com.