Your privacy is of utmost importance to us. Puja Darshan (“we”, “us”, “our”) is deeply committed to protecting the privacy and security of our devotees and website users. This Privacy Policy outlines how we collect, use, protect, and handle your personal information when you visit our website, PujaDarshan.com, and use our services.
By using our website, you consent to the data practices described in this policy.
1. Information We Collect
We collect information to process your orders efficiently and to enhance your experience on our site. This information can be categorized as follows:
- Information You Provide Directly:
- When Placing an Order: To process and fulfill your puja order, we need to know your full name, email address, billing address, and shipping address (for Prasad delivery). For the puja ritual itself (Sankalpa), we will ask for specific details such as the name of the devotee, Gotra, Rashi (Zodiac Sign), and desired puja date.
- When Creating an Account: You may provide a username and password to create a personal account.
- When Subscribing to our Newsletter: We only require your email address to send you updates, articles, and information you have requested.
- When Submitting a Review: We ask for your name and email address. You can choose whether your email is displayed publicly with your review.
- Information We Collect Automatically:
- Cookies and Usage Data: We use “cookies” to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences (like items in your cart), understand site traffic patterns, and improve our website’s layout and functionality.
- Analytics: We monitor customer traffic patterns and site usage to help us develop the design and layout of the site. This data is aggregated and does not personally identify you.
2. How We Use Your Information
Your information is used for the following specific purposes:
- To Fulfill Your Orders: Your name, Gotra, and other spiritual details are used exclusively by our priests to perform the Sankalpa and the puja ritual in your name.
- To Communicate With You: We use your email to send order confirmations, updates on your puja status, and shipping notifications for Prasad.
- To Improve Our Services: We analyze user behavior to improve our website, troubleshoot issues, and enhance the overall user experience.
- To Personalize Your Experience: We may use your past activity to suggest pujas or services that might be of interest to you.
- For Marketing (with your consent): We may occasionally notify you about new services, important site updates, or special offers. You can opt out of these communications at any time.
3. How We Protect Your Information
We take data security very seriously.
- Secure Server (SSL): When you place an order or access your account, we use Secure Socket Layer (SSL) technology. This encrypts all the information you input before it is sent to us, ensuring it remains private and integral.
- Payment Processing: We partner with trusted and secure payment gateways like Razorpay. We do not store your credit card, debit card, or net banking details on our servers. This information is sent directly to the payment gateway’s secure servers.
- Data Access: All customer data we collect is stored in a secure environment and is protected against unauthorized access.
4. Sharing and Disclosure of Information
Your trust is our most valuable asset. Puja Darshan does not sell, trade, or rent your personal information to others.
We only share information with third parties in the following limited circumstances:
- Service Providers: We use third-party companies to provide essential services.
- Payment Gateways (e.g., Razorpay): To process your payments.
- Courier & Logistics Partners: To deliver Prasad to your shipping address.
- These third parties are prohibited from using your personally identifiable information for any other purpose.
- Legal Requirements: We may release account information if we believe, in good faith, that such a release is necessary to comply with the law, enforce our terms of use, or protect the rights, property, or safety of Puja Darshan, our users, or others.
- Aggregate Statistics: We may provide aggregate statistics (e.g., “50% of our users are from North India”) to reputable third-party vendors for analysis, but these statistics will include no personally identifying information.
5. Your Rights and Choices
- Accessing and Updating Information: You can view and update your account information by logging into your account page. For other queries, please contact us at support@pujadarshan.com.
- Cookies: Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.
- Opting-Out of Marketing: If you no longer wish to receive our newsletter or promotional offers, you can unsubscribe by clicking the “unsubscribe” link at the bottom of our emails or by contacting us at support@pujadarshan.com.
6. Changes to This Privacy Policy
We may update this privacy policy from time to time. If we decide to change our policy, we will post the changes on this page and update the “Last Updated” date at the top. We encourage you to review this page periodically to stay informed.
7. Contact Us
Puja Darshan welcomes your questions and comments about privacy. Please feel free to contact us with any concerns.
Email: support@pujadarshan.com